how to configure a Start and wait for an approval action with custom responses beyond Approve and Reject

By Sai Kiran Pandrala · Last verified: 2026-05-31 · Source: community forums (r/nocode, r/automation, r/GoogleAppsScript, r/PowerAutomate, r/n8n, r/make, r/ClaudeAI), vendor status pages and changelogs, vendor help centers, in-product help

Automation engineers and no-code builders running Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 hit how to configure a Start and wait for an approval action with custom responses beyond Approve and Reject often enough that there is a stable fix pattern. This guide tracks the steps an experienced day-to-day operator would run it during a real build session, not a hypothetical lab. My standard pattern for this is documented below end to end.

What how to configure a start and wait for an approval action with custom responses beyond approve and reject actually involves on Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026

On Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 the first three tools that earn their keep are Browser DevTools on flow.microsoft.com/manage to inspect approval payload, Microsoft 365 admin center > Message center for actionable message policy, Adaptive Cards Designer (adaptivecards.io/designer). Each of these surfaces a different layer of the failure - keep at least the first one in your personal notes so the next time this happens you do not start cold.

For verification on Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026, the methods that survive contact with a real Monday-morning workload are verify approver email is a member of the tenant with `Get-MgUser -UserId email@domain.com` and go to flow.microsoft.com > Action items > Approvals and confirm the request appears. Anything less than that and you are shipping on vibes.

Authoritative sources for Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 that I cross-reference before committing to a fix: learn.microsoft.com/en-us/power-automate/overview-adaptive-cards, learn.microsoft.com/en-us/connectors/teams, learn.microsoft.com/en-us/power-automate/get-started-approvals. Marketing blog posts and Medium writeups are signal, not ground truth.

The rest of this page is the structured fix path. Start with diagnose, then remediation, then the automation options so you do not have to do this by hand the next time it surfaces. Verify and safety sections at the end are the discipline that keeps the fix from regressing the next time you open the platform.

What you'll see

Fifth: replay the failing run against a second account or a second connector on the same Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 workspace. The point is to isolate "my credentials" from "my account" from "the whole workspace." If a teammate's identical scenario works but yours does not, the failure is local cache or a stale OAuth grant. If the same scenario fails for everyone in the same workspace, you have a tenant-wide config change or a vendor-side incident. Pin the platform version explicitly while you do this: the platform's About panel, the build hash in the footer, or the engine version returned by a diagnostic call. The version pin is what isolates "their rollout broke me" from "my client is out of date."

Second pass: open the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 workspace admin or settings panel and look at the audit log or activity feed for the failing window. Most modern automation platforms surface an audit trail (the platform's execution history, the connector run log, the integration activity feed). The audit log tells you whether the failure was your action, a teammate changing a connected account in the same minute, or a platform-side rollout. Many "permission denied" or "connection not found" reports trace to a credential-level change pushed in the same admin panel in the previous hour - the audit trail makes that obvious without guesswork.

Third pass: read the HTTP status code and the in-product error message like an x-ray of your Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 session. 4xx is something on your side (auth, scope, payload, sharing), 5xx is theirs (or a shared infra fault). 401 = signed-in session expired or the wrong account is active, 403 = you are signed in but the connector is bound to a different identity, 404 = the URL points to a deleted or moved object, 409 = another run is touching the same record at the same time, 422 = the payload validates against schema but fails a workspace rule (required field, locked field, custom validation), 429 = rate limit on the trigger source or destination API, 5xx = retry after a minute. Cross-reference the in-product error string against the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 help center because the same "something went wrong" toast can mean five different things on a single page. If the same action cycles between 429 and 503 over a tight loop, the API quota on the trigger source is exhausted - slow the scenario down or split it into batches.

Field notes from real Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 incidents

On any Microsoft problem in Power Automate Approvals, the first three questions I ask are: which runtime, which tenant, which trigger source. Defaults shift quietly between platform updates. Before I mark an Power Automate Approvals ticket resolved I always run `go to flow.microsoft.com > Action items > Approvals and confirm the request appears` once more and screenshot the output, that habit has caught at least three silent regressions for me. Whenever a teammate pings me about an Power Automate Approvals automation misbehaving, I make them open Adaptive Cards Designer (adaptivecards.io/designer) before we even look at the symptom they reported.

Tools I actually reach for

For most Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 stalls I start with Microsoft Teams Approvals app activity tab, fall back to Power Automate run history > Approvals action Outputs pane, Browser DevTools on flow.microsoft.com/manage to inspect approval payload, Power Platform admin center > Approvals analytics when Microsoft Teams Approvals app activity tab cannot surface the answer, and keep Microsoft 365 admin center > Message center for actionable message policy handy for the cases where neither answers. That ordering is not academic - it matches the layers of the failure as they tend to surface, so the cheapest signal lands first and the heavier tooling only comes out when the simpler answer does not hold up. My muscle-memory shortcut for this is to run the first tool while the failing screen is still open, not after I have already restarted the platform.

Verification I run before I call it fixed

Before I mark a Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 stall resolved, the verification loop below is what I actually run. Each step proves a different layer is green, and the order matters - the cheaper checks gate the more expensive ones.

go to flow.microsoft.com > Action items > Approvals and confirm the request appears

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

verify approver email is a member of the tenant with `Get-MgUser -UserId email@domain.com`

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

send a test card via Adaptive Cards Designer Preview mode and validate JSON before pasting

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

open Teams > Approvals app and confirm the same request shows under Received

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

in run history click Start and wait for an approval and verify Outputs.responses[0].responder.email

Only when every line above runs clean do I close the loop and update my notes with the timestamps.

Where I check first when the docs disagree

When two sources contradict each other on a Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 detail, the disambiguation order I lean on is stable. I usually check learn.microsoft.com/en-us/power-automate/approvals-known-issues for the ground-truth view on this part of Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026. I usually check learn.microsoft.com/en-us/connectors/teams for the ground-truth view on this part of Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026. I usually check learn.microsoft.com/en-us/power-automate/overview-adaptive-cards for the ground-truth view on this part of Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026. Marketing blog posts and Medium writeups are signal, not ground truth, and I treat them as such until the references above either confirm or contradict the claim.

Solution-focused remediation path

When the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 fault tracks to integration failures, automation delays, or webhook drops from the trigger source (the trigger source, the connector, the upstream provider), treat the integration plane as suspect. Open the integration log in the connected service (the trigger source's webhook log, the platform's connector run history) and read the response status the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 endpoint actually returned - most "scenario not firing" reports are actually "webhook firing but the connector failed and the platform backed off." Verify the connected account is still authorized (the OAuth grant in Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 is not silently revoked) and that the trigger event is what you think it is. Decision point: if the trigger is firing but Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 is rate-limiting it, throttle the scenario (bump the polling interval, add a sleep module, enable batch mode) and re-run. Verify the connected workspace is the right workspace - a common foot-gun is the personal workspace being authorized while the work workspace holds the data.

Start by sorting the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 failure into one of three buckets, because roughly 80% of cases fall here. Bucket one is auth / account drift: you are signed into the wrong account, the SSO session expired, MFA tripped, or the workspace owner changed your role. Bucket two is sync / cache drift: the platform has a stale view of the connector, the offline cache disagrees with the cloud, or a recent edit has not synced yet. Bucket three is plan / quota / sharing: the action requires a higher plan tier, the workspace hit an operation or task cap, or the connector you are trying to use was revoked. Pick the bucket first, then act. Before you act, capture a baseline screenshot of the failing run plus the run id so you can prove whether the fix actually moved the needle. Decision point: if the failure is intermittent and you are on a paid Business / Enterprise plan, open the in-product support chat first - vendor support on a paid tenant beats hours of speculative debugging on cost and on liability if the failure recurs.

When the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 platform returns intermittent errors, run delays, or "something went wrong" under normal load, suspect the vendor before blaming your setup. Subscribe to the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 status page RSS or webhook so an open incident lights up your inbox or Slack automatically. Cross-check the vendor Trust Center for any planned maintenance window covering your region. Listen to the vendor X/Twitter status handle - many incidents land there 15 to 30 minutes before the formal status page update. Decision point: if the status page is green but multiple teammates in the same region are seeing the same toast, fail over to the web app (if the desktop client is broken) or to a different device (if the web app is broken) and file a support ticket with the failing screenshot, the workspace id, and the timestamp window; major vendors all accept the workspace id as the primary trace key. Screenshot the failing run with the network indicator and the platform version visible before the failover - that screenshot is what the support team asks for first on any latency or error report.

Automate this fix so you do not do it twice

Monitor + alert via Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 admin reports, audit logs, and personal dashboard ingestion

For the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026, the most useful long-running telemetry is the admin reports + audit logs shipped to a personal dashboard (Google Sheets daily import, Airtable scheduled sync, Notion database via the API, Grafana with a CSV source) and graphed on a single view. Pair that with synthetic monitoring (a small script that triggers the failing scenario or runs the failing action every 5 minutes from at least two devices) so a regional incident lights up before teammates report it. Subscribe the personal inbox or a private Slack channel to the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 status page (Atom/RSS or Statuspage webhook) plus the vendor X/Twitter status handle so an open incident self-correlates with the synthetic failures.

# Tiny synthetic monitor - hit the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 health endpoint every 5 minutes
while true; do curl -s -o /dev/null -w "%{http_code} %{time_total} $(date -Iseconds)\n" \ -H "Authorization: Bearer $TOKEN" \ https://api.example.com/v1/me \ >> ~/logs/power-synth.log sleep 300
done

Fleet API token + OAuth grant rotation via vendor admin

Rotating a personal access token on one Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 workspace by hand is fine; rotating across a team of workspaces is how you end up with twelve different tokens, four expired ones, and an unknown blast radius. Drive rotation through the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 admin SDK or REST under a service account with the rotation scope only, store the new token in a personal password manager (1Password, Bitwarden, vendor secrets manager) with versioning enabled, and roll the consumer scripts one workspace at a time with a health check between each. Pin the API version explicitly during rotation so a coincident vendor rollout does not look like a rotation failure.

# Rotate the platform API token (regenerate via the admin UI, capture in 1Password)
op item create --vault Work --category "API Credential" \ --title "power platform token 2026-05-31" \ password="$NEW_PLATFORM_TOKEN" notes="Rotated $(date -Iseconds)"
# Capture the old token as deprecated so cutover is reversible
op item create --vault Work --category "API Credential" \ --title "power platform token OLD 2026-05-31" \ password="$OLD_PLATFORM_TOKEN" notes="Old token marked deprecated"

Automate Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 session + sharing-policy snapshots via vendor CLI or API

On the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026, regular session and policy snapshots catch silent role changes, sharing-default drift, and stale OAuth grants well before the workflow starts failing in prod. Pair vendor health checks (the platform's admin SDK, the platform's users API, the connector listing) with a token-validity check so both vendor-side and account-side issues land in one folder. Run the scheduled task on a control plane device (a small VPS, a GitHub Actions runner, a Cloud Function) under a tightly scoped service account that mirrors the real workspace policy.

# List workspace members + roles
curl -H "Authorization: Bearer $PLATFORM_TOKEN" \ https://api.example.com/v1/workspace/members \ > power-members.json
# List active connectors + their last-tested timestamp
curl -H "Authorization: Bearer $PLATFORM_TOKEN" \ https://api.example.com/v1/connectors \ > power-connectors.json
# Validate the bearer token itself
curl -H "Authorization: Bearer $PLATFORM_TOKEN" \ https://api.example.com/v1/me \ > power-me.json

Common traps

Platform auto-updates during an active failure are the textbook way to break a Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 workflow further, and the trap catches experienced builders because the release notes look like they describe exactly the bug at hand. Never accept a major platform version bump while you are in the middle of debugging, never push a beta build unless the release notes tie it to a specific advisory for your symptom, and never roll forward when a rollback is available. Skipping a required workspace-policy migration leaves a known regression path open even after the immediate fix, so check the deprecation timeline on the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 changelog before deciding to wait.

The other half is trusting the vendor status page verdict by itself. Vendor status pages can miss regional incidents that only hit one POP, the Trust Center will not flag a connector degradation, and the activity feed entries can lag several minutes behind the actual failure. Cross-reference the vendor X/Twitter status handle, Downdetector, the failing screenshot timestamps, and the on-screen symptom narrative before committing to a destructive remediation on Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026.

The repair

• Reproduce the original failing run against Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 on the same device AND a second device with the same account. If the failing toast or error code still surfaces on any device, you have not fixed it.
• Watch for 24 to 48 hours via the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 workspace audit log + the integration history + your personal notes. Cached error states and CDN caches mask slow-burn drift and intermittent regional issues.
• Smoke-test under realistic load: replay the workflow against a test workspace for at least 30 minutes at your normal working pace, log success / error and the timestamp per attempt to a notes file.
• Capture the new state in a personal notes entry so the next time this happens you do not rediscover it. Note platform version + workspace policy + connected-apps list + failing screenshot + verbatim error string + fix applied. Push to a shared team wiki if your team uses one.
• If the fix involved an API token rotation or a workspace policy change, commit the new token to your password manager and screenshot the workspace settings for archival.

Safety, rollback, blast radius

• Test in a Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 test workspace or on a duplicate scenario first before any change that touches the real workspace. Snapshot the platform version, the workspace settings, the connected-apps list, and the sharing policy before changing anything.
• Apply the principle of least surprise when granting share access or connected-app permissions. Review the share list against the people who actually need access - extra shares are extra blast radius.
• Use idempotent runs where the Power Automate Approvals, Modern Approvals, Adaptive Cards & Teams, 2026 API supports it (the platform's run id de-dupe, external id keys on destination records) so a retried run does not create duplicate records.
• Know your rollback path. Platform version rollback is a one-line download-and-install; an API token rotation is reversible if you kept the old token in the password manager during cutover; a workspace policy change is reversible only if you saved the previous policy in a screenshot.
• For team-wide or workspace-wide changes, line up a maintenance window with team notification before pushing through the admin console.

FAQ

Related fixes

Related guides worth a look while you sort this one out:

• how to use Create an approval and then Wait for an approval to start work in parallel before waiting
• how to build a parallel any-one-approves approval using Wait for an approval Completion type First to respond
• how to design a sequential multi-stage approval with one action per stage and short-circuit on reject
• how to differentiate an approval response from the Power Automate action center versus a Teams adaptive card
• how to reassign an approval programmatically using the Reassign approval request action
• how to assign an approval to a SharePoint Person column value with the Claims property