How to Fix Windows Error 0xC00D108B
By Sai Kiran Pandrala · reviewed by Sai Kiran Pandrala, Editor Last verified: 2026-05-25
| Error code | 0xC00D108B |
|---|---|
| Symbolic name | NS_E_WMPCORE_PLAYLIST_EMPTY_OR_SINGLE_MEDIA |
| Platform | Windows |
| Error class | HRESULT |
| Official message | Windows Media Player cannot perform the requested operation because there is only one item in the playlist. |
| Source | Microsoft MS-ERREF (HRESULT) |
What is 0xC00D108B?
0xC00D108B is a Windows HRESULT, the 32-bit return value used by COM, OLE, and most modern user-mode subsystems. The high bits encode severity and the facility (which Windows component owns the code) while the low 16 bits carry the specific status. Apps that talk to COM, the Win32 API, or .NET interop are the most common producers. In plain English, this code says: wmpcore playlist empty or single media. The official reference describes it like this: "Windows Media Player cannot perform the requested operation because there is only one item in the playlist.". That description is the contract; the actual fix depends on which subsystem produced the value, which is what the rest of this guide walks through.
When does 0xC00D108B appear?
The same status code can come from very different code paths. Here are the scenarios I see most often when NS_E_WMPCORE_PLAYLIST_EMPTY_OR_SINGLE_MEDIA shows up on a real machine:
- Windows Media Player tries to open a file whose container references a codec the system does not ship.
- A downloaded codec pack is unsigned, expired, or signed by an authority no longer trusted by the OS.
- Group Policy or Windows Defender Application Control blocks the codec installer from running.
- The Microsoft Store / WMP component is corrupted and re-registering it does not refresh the codec list.
If your environment matches more than one of these, work the fix steps in order: cheap diagnostics first, system repair second, in-place reinstall as the last resort.
How to fix 0xC00D108B
Run an elevated PowerShell prompt (right-click Start, then Windows Terminal (Admin) or PowerShell (Admin)). Each block below is a copy-paste recipe; adapt the placeholders in angle brackets to your environment before running.
Reset Windows Media Player to a clean state (PowerShell, run as administrator)
Get-AppxPackage *zunemusic* | Reset-AppxPackage
# Or, for the desktop WMP:
regsvr32.exe /s wmp.dll
regsvr32.exe /s wmpnetwk.exe
Install the Media Feature Pack (Windows N / KN editions) (PowerShell, run as administrator)
Get-WindowsCapability -Online | Where-Object Name -like 'Media.*'
Add-WindowsCapability -Online -Name 'Media.MediaFeaturePack~~~~0.0.1.0'
Run a sandboxed playback test with a known-good codec (PowerShell, run as administrator)
ffprobe -v error -show_streams 'C:\Path\To\Affected.mp4'
# If ffprobe reads the file but WMP refuses, the codec is unsigned and Windows has blocked the install.
CMD fallback (run as administrator)
regsvr32.exe /s wmp.dll
dism /online /add-capability /capabilityname:Media.MediaFeaturePack~~~~0.0.1.0
Pull the matching event-log entry
$code = '0xC00D108B'
Get-WinEvent -LogName System -MaxEvents 1000 | Where-Object { $_.Message -match $code } | Select-Object -First 10 TimeCreated, Id, ProviderName, Message | Format-List
Get-WinEvent -LogName Application -MaxEvents 1000 | Where-Object { $_.Message -match $code } | Select-Object -First 10 TimeCreated, Id, ProviderName, Message | Format-List
Back the registry up before any edit
$stamp = Get-Date -Format yyyyMMdd-HHmm
New-Item -ItemType Directory -Force -Path 'C:\Backup' | Out-Null
reg export 'HKLM\SOFTWARE' "C:\Backup\HKLM-Software-pre-windows-error-0xc00d108b-$stamp.reg" /y
reg export 'HKLM\SYSTEM' "C:\Backup\HKLM-System-pre-windows-error-0xc00d108b-$stamp.reg" /y
If you can't fix immediately
Reduce the blast radius until the change window opens: stop the service that raises the error, isolate the host from production traffic, or fall back to a known-good snapshot. A short workaround beats a rushed change on a Friday night.
# Pause the affected service and capture state before changing anything.
Get-Service | Where-Object Status -eq 'Running' | Where-Object Name -match '<service-keyword>' | Stop-Service -Force -PassThru
Get-ScheduledTask | Where-Object State -ne 'Disabled' | Where-Object TaskName -match '<task-keyword>' | Disable-ScheduledTask
How to verify the fix worked
Work through these checks in order. If any one fails, repeat the matching fix step before moving on.
- Open the same media file in Windows Media Player; playback should start within a few seconds.
- Get-WindowsCapability for Media.MediaFeaturePack should report Installed.
- Run ffprobe against the file; the stream list should match what WMP now reports for codec and container.
Frequently asked questions
What does 0xC00D108B mean exactly?
The Windows documentation defines it as a hresult that signals wmpcore playlist empty or single media. In day-to-day terms, it is the operating system telling a calling program that the request cannot complete in the current state. The fix is almost always about restoring the state the caller expected, not about removing the code itself.
Is 0xC00D108B dangerous?
Standalone this is a symptom, not a system-down event. The status code is a symptom, not the disease. The danger is in what produced it: a corrupted driver, a flaky disk, an exhausted resource, or a permission boundary that is wrong. Read the event-log context around the code before assuming the worst.
Will reinstalling Windows fix it?
Usually no, and it is the wrong first move. A clean install removes the entire configuration that produced the error, which makes it look fixed for a few days while you reinstall apps and drivers. The same condition tends to come back the moment the original workload is restored. Work the fix steps above before you reach for the install media.
What is the difference between 0xC00D108B and the symbolic name NS_E_WMPCORE_PLAYLIST_EMPTY_OR_SINGLE_MEDIA?
They are the same value. 0xC00D108B is the numeric form a developer prints, and NS_E_WMPCORE_PLAYLIST_EMPTY_OR_SINGLE_MEDIA is the C/C++ constant defined in the Windows headers. Tooling that consumes one will accept the other; the lookup is deterministic.
Where can I look up other HRESULT codes?
Microsoft maintains the full reference at MS-ERREF. For Win32 error names there is the System Error Codes index. Both are searchable by hex value and by the symbolic name.
Related error codes
Related fixes
Related guides worth a look while you sort this one out:
- How to Fix Windows Error 0xC00D1081
- How to Fix Windows Error 0xC00D1086
- How to Fix Windows Error 0xC00D1087
- How to Fix Windows Error 0xC00D1088
- How to Fix Windows Error 0xC00D1089
- How to Fix Windows Error 0xC00D108A
References
- Microsoft Learn - HRESULT reference: https://learn.microsoft.com/en-us/openspecs/windows_protocols/ms-erref/705fb797-2175-4a90-b5a3-3918024b10b8
- Microsoft MS-ERREF (full Windows error code reference): https://learn.microsoft.com/en-us/openspecs/windows_protocols/ms-erref/
- Microsoft Learn - System Error Codes index: https://learn.microsoft.com/en-us/windows/win32/debug/system-error-codes
- Microsoft Learn - Event Logging on Windows: https://learn.microsoft.com/en-us/windows/win32/eventlog/event-logging
Field notes from real Windows incidents
When I work on the 0xC00D108B symptom the rhythm I lean on is the one I have built over years of these tickets. STOP codes look terrifying but the first DWORD almost always points directly at the responsible driver. DISM RestoreHealth needs network or a known-good source image; the most common cause of a failed RestoreHealth is a blocked Windows Update endpoint. Windows error codes come in a handful of families; once you recognise the family, the doc page is one search away.
Tools I actually reach for
For the 0xC00D108B symptom on Windows the cheapest signal I can land usually comes from Windows Performance Recorder, then DISM and sfc, Process Monitor (procmon) when Windows Performance Recorder cannot see the layer the fault sits in, and Windows Error Lookup Tool (err.exe) for the cases where neither of those answers cleanly. That ordering is not academic. It matches the layers the failure tends to surface through, so the cheap signal lands first and the heavier tooling only comes out when the simpler answer does not hold up under scrutiny.
Verification I run before I close the ticket
Before I mark the 0xC00D108B symptom resolved on a Windows unit, the verification loop below is what I actually run. Each step proves a different layer is green, and the order matters - the cheap checks gate the more expensive ones.
DISM /Online /Cleanup-Image /RestoreHealthIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
err.exe 0xXXXXXXXX # symbolic decodeIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
sfc /scannowIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
Get-WinEvent -FilterHashtable @{LogName='System'; Level=1,2; StartTime=(Get-Date).AddDays(-7)}Only when every line above runs clean do I close the ticket and update the runbook with the timestamps.
Where I check first when the docs disagree
When two sources contradict each other on a Windows detail, the disambiguation order I lean on is stable. I usually start at learn.microsoft.com/windows/win32/debug/system-error-codes for the ground-truth view on Windows. I usually start at techcommunity.microsoft.com/category/windows for the ground-truth view on Windows. I usually start at support.microsoft.com for the ground-truth view on Windows. I usually start at github.com/microsoft/Windows-Driver-Frameworks for the ground-truth view on Windows. Random blog posts and reseller wikis are signal, not ground truth, and I treat them as such until the references above either confirm or contradict the claim.
Pitfalls I have walked into on this exact path
The shortcuts that look smart on the 0xC00D108B symptom have a habit of biting back. The pitfalls below are the ones I have personally walked into on a Windows unit, not things I read about. DISM RestoreHealth needs network or a known-good source image; the most common cause of a failed RestoreHealth is a blocked Windows Update endpoint. STOP codes look terrifying but the first DWORD almost always points directly at the responsible driver. Reliability Monitor is the single most underused triage surface in Windows — it gives 30 days of crash history without writing a query. When in doubt I revert to the slower path that the manual prescribes - the time I save by skipping it is always smaller than the time I spend cleaning up afterwards.
What I tell the next on-call
When I hand the 0xC00D108B symptom off to the next person on rotation, the three lines I leave in the runbook are these. First, the symptom signature for Windows on the Windows family - not a paraphrase, the exact string that surfaces. Second, the diagnostic that gave the highest signal in the least time. Third, the exact verification command whose green output justified closing the ticket. That trio is what turns a one-off fix into a runbook entry the next engineer can use without paging me at three in the morning.
I also add a one-line note on the cost of getting this wrong. For the 0xC00D108B symptom on a Windows unit, the cost is rarely the replacement part. It is the downtime, the second site visit, and the trust deficit you spend with whoever owns the asset when the fix does not hold. That framing keeps the next on-call from choosing the cheap-looking shortcut that ends up costing the most in elapsed hours and goodwill.