How to connect to Memorystore Redis from Cloud Run via Serverless VPC Connector
| Service | Google Memorystore for Redis |
|---|---|
| Cloud | Google Cloud (GCP) |
| Guide type | Procedure |
| Skill level | Intermediate to advanced |
| Time | 15 - 60 minutes depending on account size |
Engineers running Google Memorystore for Redis hit How to connect to Memorystore Redis from Cloud Run via Serverless VPC Connector often enough that there is a stable fix pattern. This page captures it in the order Google Cloud support would run it during a real incident.
What how to connect to memorystore redis from cloud run via serverless vpc connector actually involves on Google Memorystore for Redis
This task on Memorystore for Redis is one of the more searched operational topics on AWS in the last 12 months. The procedure below is the path that works in a current AWS account with default IAM and standard VPC config.
The rest of this page is the structured fix path. Start with diagnose, then remediation, then the automation options so you do not have to do this by hand the next time it surfaces. Verify and safety sections at the end are the discipline that keeps the fix from regressing in production.
Diagnose first, fix second
Pull the Google Cloud request ID from the response headers: x-goog-request-id from response headers (or the insertId field in Cloud Logging for asynchronous calls). Google Cloud Support needs these IDs to look up your call in their internal logs - without them, the first reply on a ticket will ask you to reproduce the call and capture them. Save them with a timestamp; Google Cloud Support cannot retrieve calls older than 90 days for most services.
Reproduce the failure with the gcloud CLI in --debug mode. The full SigV4 request payload it emits, plus the exact endpoint URL it resolved to, is what Google Cloud Support uses to verify policy, region, or parameter issues without you having to share IAM credentials. Save the debug output to a file with gcloud ... --debug 2> debug.log and you can search it for the failed aws.request entry.
Look at the Cloud Audit Log event for the failed call, even if you are not enrolled in Cloud Logging Log Router. The basic 90-day event history works for most diagnostic purposes and lives in the console under Cloud Audit Logs > Event history. Filter by event name (the API action) and time range; the event JSON shows the exact user identity, source IP, request parameters, and error code.
Solution-focused remediation path
For IAM and STS issues, the timing matters. STS sessions can take up to 60 seconds to propagate after creation. The first call right after assume-role can fail with a permission error even when the policy is correct. Add a small retry with backoff before treating the first failure as definitive.
If quotas are suspect, the Quotas page in Cloud Console (IAM & Admin > Quotas) console shows current usage and the active limit side by side. Request increases through Quotas page in Cloud Console (IAM & Admin > Quotas), not through Support tickets - quota dashboard requests usually approve faster (often within minutes for soft limits) and they are auditable in Cloud Audit Logs. Set up Quotas page in Cloud Console (IAM & Admin > Quotas) + Cloud Monitoring alert policys at 80 percent usage so you get notified before you hit the wall.
When the fix involves a destructive operation (delete VPC endpoint, swap Cloud KMS key, rotate root credential), do it during a maintenance window with at least one teammate watching. Several Google Memorystore for Redis operations have implicit dependencies that only show up when traffic starts flowing again. Document the rollback path before you start, not during the incident.
Automate this fix so you do not do it twice
Automate the fix with Python and boto3
For anything you do more than twice, write a small Python script. The boto3 pattern below uses paginators (so it does not blow up on accounts with thousands of resources), explicit region binding, and a dry-run flag that defaults to True. Keep the script under 100 lines; if it grows beyond that, you are building a tool and should put it behind a Lambda with proper logging.
import boto3, sys
DRY_RUN = '--apply' not in sys.argv
client = boto3.client('google', region_name='us-east-1')
paginator = client.get_paginator('describe_...')
for page in paginator.paginate(): for item in page.get('Items', []): if item.get('Status') == 'FAILED': if DRY_RUN: print(f'[dry-run] would fix {item["Id"]}') else: client.modify_...(ResourceId=item['Id']) print(f'fixed {item["Id"]}')Add a Cloud Monitoring alert policy so you know next time
The cheapest way to never see the same incident twice is a Cloud Monitoring alert policy on the metric that would have warned you. For Google Memorystore for Redis, the relevant metrics live under compute.googleapis.com/google namespace or under custom metrics published by your Cloud Run service or GKE pod. Set thresholds based on observed normal range plus one or two standard deviations, not on round-number guesses. Cloud Monitoring anomaly-based alert policies remove the threshold-guessing problem entirely for metrics with regular seasonality.
Wire the fix into Eventarc for self-healing
If the failure mode is recurring, automate the remediation instead of the diagnosis. Eventarc Scheduler or rules that watch Cloud Logging events for the specific error code can invoke a Lambda that runs the same fix you would run by hand. The Lambda must be idempotent (re-running it on already-healthy resources must be a no-op) and must emit a Cloud Monitoring metric so you can track how often the auto-fix fires. A spike in auto-fix invocations is itself a signal worth alerting on.
# Eventarc rule pattern (JSON)
{ "source": ["aws.google"], "detail-type": ["Google Cloud API Call via Cloud Audit Logs"], "detail": { "errorCode": ["AccessDenied", "ThrottlingException"] }
}
Common pitfalls and what to watch for
The pitfall most teams hit on Google Memorystore for Redis is moving too fast and skipping the read-only validation step. Before any write, list the current state and save it. Google Cloud APIs are eventually consistent for many resource types, so the validation snapshot is your only reliable reference if you need to undo. Save the output of the describe call to S3, not to your laptop.
Second pitfall: confusing IAM permission errors with networking errors. AccessDenied can be IAM (policy missing), networking (VPC endpoint policy blocking the call), or KMS (key policy missing). The error string looks identical for all three. Distinguish by looking at the Cloud Audit Log event's errorCode and the encoded authorization message; do not assume IAM is the culprit just because the message says AccessDenied.
Verify the fix worked
- Reproduce the original symptom path. If it still surfaces in any account or region or IAM role or service account, you have not fixed it.
- Watch for 24 to 48 hours. Cloud Monitoring metrics and Cloud Asset Inventory can mask issues with cached health for 6 to 12 hours, especially Cloud CDN and Cloud DNS.
- Run a smoke test under realistic load. Happy-path tests miss race conditions and IAM session-cache issues.
- Capture the new state in a runbook so the next person on call does not have to rediscover this. Push it to Confluence or your team wiki, not into Slack.
- If the fix involved a permission change, run IAM Access Analyzer one more time to confirm you did not open a separate hole while closing this one.
Safety, rollback, blast radius
- Test in a non-production account if your environment has Resource Manager and Organization Policy or Cloud Resource Manager (organizations, folders, projects). The cost of one sandbox account is cheaper than one rollback meeting.
- Export the existing config before changing it. Most Google Memorystore for Redis resources support describe + export to JSON via CLI - capture that to source control before you start.
- Know your rollback path. Some Google Memorystore for Redis operations are one-way (region migration, account-level feature opt-in, Cloud KMS key deletion past pending window). Confirm reversibility on the Google Cloud doc before you commit.
- Be aware of cross-service impact. IAM role or service account changes ripple to every service trusting that role. Cloud KMS key changes break every workload depending on that key. VPC endpoint changes affect every VPC consumer of that endpoint.
- Maintenance window discipline: if the change touches DNS, certificate rotation, or anything that emits TLS handshakes, line up a window with stakeholder notification, not a heroic mid-day swap.
FAQ
gcloud google describe-... first, then commit it before you change anything. A few operations are one-way (Cloud KMS key deletion past the pending window, region migration, account closure). Check the Google Cloud doc for the specific API before you commit.aws CLI or SDK calls - those almost always still work.References
- docs.cloud.google.com - official documentation for Google Memorystore for Redis
- Google Cloud Community - community Q&A with Google-staff-verified answers
- Cloud Service Health Dashboard at health.cloud.google.com
- Quotas page in Cloud Console (IAM & Admin > Quotas) and Architecture Framework checklists
Related fixes
Related guides worth a look while you sort this one out:
- How to use Cloud NAT egress with Cloud Run via VPC connector
- How to switch a Cloud Run service from VPC connector to Direct VPC egress
- VPC_CONNECTOR_NOT_READY on Cloud Run, what causes it and how to fix
- How to mount Filestore from Cloud Run via Direct VPC Egress
- How to connect to AlloyDB from GKE or Cloud Run
- How to run a PySpark job on Dataproc Serverless