Install Brother

How to Install Brother DCP-T720DW Windows 10

Q: Do I need the brand app to install the Brother DCP-T720DW?

No, but it's the easiest path — handles driver, WiFi, and account in one flow. You can install manually via the OS dialog and driver download from https://support.brother.com.

Q: Can I install the Brother DCP-T720DW on a Linux machine?

Yes — open CUPS (http://localhost:631) → Administration → Add Printer. Pick the printer via Bonjour / IPP. Most Brother models work with the generic IPP Everywhere driver.

By Sai Kiran Pandrala · reviewed by Sai Kiran Pandrala, Editor Last verified: 2026-05-30

⚡ At a glance

Printer	Brother DCP-T720DW
Install scenario	Windows 10
Time	5-15 minutes
DIY-able?	Yes — no tools needed beyond a USB cable (for USB scenarios)

What this guide covers

Add the Brother DCP-T720DW as a printer on Windows 10.

Step-by-step: how to install Brother DCP-T720DW Windows 10

Power on the printer and confirm it's on the same network as your PC.
On the PC: Settings → Devices → Printers & scanners.
Click 'Add a printer or scanner'.
Wait for Brother DCP-T720DW to appear; click it and 'Add device'.
If it does not appear, click 'The printer that I want isn't listed' → 'Add a printer using a TCP/IP address or hostname' → enter the printer IP from its network config page.
Print a test page: Control Panel → Devices and Printers → right-click the printer → 'Printer Properties' → 'Print Test Page'.
If driver doesn't install, download from https://support.brother.com

What you'll need

Your Brother DCP-T720DW printer + power cable
WiFi network credentials (for WiFi setup) OR USB cable (for USB setup)
Smartphone with the Brother iPrint&Scan app installed (Play Store / App Store) — easiest path for most users
Computer with the OS specified (for OS-specific setup)
Admin rights on the computer (required for driver install)

Troubleshooting

Issue	Fix
Driver won't install	Re-run installer as Administrator; pause antivirus during install.
Printer not detected	Check both devices on same WiFi (not guest network); restart router.
Driver too old or unavailable	Download latest from https://support.brother.com for your model + OS.
Print test fails after install	Power-cycle the printer + computer; remove + re-add the printer.
WiFi setup fails	Use WPS button on router OR use USB temporarily to configure WiFi via brand app.

Frequently asked questions

Do I need the brand app to install the Brother DCP-T720DW?

No, but it's the easiest path: handles driver, WiFi, and account in one flow. You can install manually via the OS dialog and driver download from https://support.brother.com.

Is the Brother DCP-T720DW compatible with AirPrint / Mopria?

Most modern Brother printers support AirPrint (Apple) and Mopria (Android) for driverless printing. Check the model spec sheet on https://support.brother.com.

Can I install the Brother DCP-T720DW on a Linux machine?

Yes, open CUPS (http://localhost:631) → Administration → Add Printer. Pick the printer via Bonjour / IPP. Most Brother models work with the generic IPP Everywhere driver.

Does the Brother DCP-T720DW support 5 GHz WiFi?

Most home / SOHO printers only support 2.4 GHz. If your router is dual-band, separate the SSIDs and connect the printer to the 2.4 GHz network.

What if my Brother DCP-T720DW is too old?

Older printers (10+ years) may have dropped driver support. Try the generic Class Driver in the OS or use the printer in USB mode only.

More Brother install + fix guides → Brother guides list
Browse all install guides → /printers/section/install_guides.html
Browse all printer fixes → /printers/

Related guides worth a look while you sort this one out:

References

Brother support site: https://support.brother.com
Brother iPrint&Scan (download from Play Store / App Store)

Reference material, not professional advice. When in doubt, call Brother authorised service.

What changed recently?

Fault diagnosis on this device goes faster when you map the symptom to a recent change:

Did firmware update in the last 7 days?
Did the network (router, ISP, VPN) change?
Was the device moved physically?
Did paired devices (phone, hub, app) update?
Were any accessories swapped in or out?

The answer narrows the root cause to a manageable subset.

Safety + preconditions

Before any work on this device:

Unplug from mains for any internal-access procedure.
Discharge stored energy (capacitors in PSUs, residual battery charge) per manufacturer guidance.
Use ESD-safe handling for boards and modules. no carpet, no wool sleeves.
Avoid moisture; never apply liquids near vents or connectors.
If you smell smoke, see scorch marks, or feel uneven heat, stop and escalate.

Verification checklist

After applying the fix on the device, confirm:

The original symptom is no longer reproducible.
Related features (status LEDs, app sync, paired accessories) still work.
The device responds to a soft reboot without the fault returning.
Any error codes that were on display have cleared.
Documentation (your service log, the brand companion app) reflects the change.

When to call How support instead

Escalate if:

The same symptom returns within 24 hours of a clean fix.
You see physical damage (burn marks, swollen battery, cracked PCB).
The device is in warranty and a hardware replacement is the cheaper outcome.
Repair requires specialised tools you don't own (alignment jigs, calibration software).
Following the official path keeps the warranty intact, which matters more than the time spent.

Topology deep dive: where the Brother DCP-T720DW sits when you install it windows 10

I run a small print and copy counter near Jayanagar in Bengaluru. We have a Brother DCP-T720DW on the customer-facing side and three more Brother units on the back office side. When a walk-in customer drops a laptop on the counter and says "set up my new DCP-T720DW windows 10 for me, sir", I do not jump into the OS dialog first. I draw the path on paper.

The DCP-T720DW is a ink tank MFP with duplex - 17 ipm mono / 9.5 ipm colour rated, 128 MB of on-board RAM, BT5000C/M/Y + BT6000BK bottles (INR 380-420 each) as the consumable line. Auto-duplex is supported, which matters for invoice and report printing. Wireless link is 2.4 GHz only - if the customer router runs only 5 GHz, the install will not see the printer on the air. Knowing these three lines on the spec sheet decides which install path will work.

For windows 10, the data path is: spool file from the application → Windows or macOS or CUPS spooler → the configured port (raw 9100, IPP on 631, LPR on 515, or local USB) → the Brother controller board → the engine controller → the output tray. If any one link is wrong, the install looks "done" but no test page comes out.

The DCP-T720DW uses Brother's PCL6 driver on the laser line and the GDI / Brother native driver on the inkjet line. For India retail, the boxed CD is always two years out of date. I never use it. I always pull the latest driver bundle from support.brother.com, region India, OS specified. The version we run as of June 2026 is the J series bundle on inkjets and the K series on the laser units.

One small trick: every DCP-T720DW I commission gets a label stuck on the front - serial number, MAC address, IP (if static), commissioning date, firmware version. Six months later when the customer phones with a complaint, I read that label off a photo they WhatsApp me and I already know what version of the install I am supporting.

Configuration walkthrough: settings I always check before declaring an install done

An install is not done when Windows says "ready" or macOS says "added". An install is done when a test page comes out crisp, a duplex test prints back-to-back correctly (where supported), and the customer sees their first real document land in the output tray. Here is my checklist for the DCP-T720DW during a windows 10 install.

Step A: confirm the box contents. Brother packs each DCP-T720DW with a quick-start guide, a power cable rated for 230 V / 50 Hz India spec, a starter toner or starter ink set (rated for roughly 70 percent of a full cartridge), and a setup CD which is now obsolete. The boxed material does not include a USB cable - customers routinely return printers thinking they are defective when they are simply missing the USB-B cable.

Step B: check the firmware revision. Print a Network Configuration Report (HL series: Go button pressed three times within 2 seconds; DCP series: Settings → Print Reports → Network Configuration). The page lists firmware revision, MAC, IPv4, gateway, and WiFi signal level if applicable. Compare the firmware against support.brother.com - if there is a newer build for your DCP-T720DW, schedule the update for after the install is otherwise stable.

Step C: confirm consumables. BT5000C/M/Y + BT6000BK bottles (INR 380-420 each). N/A - inkjet print head with refillable tanks. The starter cartridge that ships with the printer is roughly 70 percent capacity. I make a note in my logbook when I commission a printer because the customer will phone for a "low toner" call 4-6 weeks earlier than the rated cycle suggests.

Step D: configure the network. Reserve an IP for the printer's MAC on the customer router. The DCP-T720DW does not have a stable hostname without a DHCP reservation. AirPrint and Mopria discovery rely on Bonjour and mDNS; both prefer a stable IP. We use the 192.168.1.250-254 block by convention for printers at our shop.

Windows install specifics. Windows 10 and Windows 11 will auto-pull the basic Brother class driver from Windows Update if the printer is online. That driver is fine for plain print, but the scan side, the toner level monitor, and the duplex / paper-source selection only work fully with the full Brother bundle. I always run the full installer with admin rights, with Windows Defender's real-time protection temporarily paused (the installer's script touches the printer port enumeration and Defender sometimes blocks it).

Step E: run the test print and scan. Print a colour page (if applicable), print a duplex page, scan a page back to the desktop or phone. Only when all three return correctly do I sign the install acknowledgement on the AMC card.

Troubleshooting commands by platform: how I diagnose a stalled windows 10 install

When a windows 10 install on the DCP-T720DW stalls, I shell into the customer's machine and run the same set of commands every time. The outputs tell me whether the issue is the cable, the spooler, the network port, the driver, or the printer firmware. I keep these in a OneNote page on my phone for fast copy-paste.

Windows 10 and Windows 11

# inventory the Brother printers Windows knows about
Get-Printer | Where-Object Name -like "*Brother*" | Format-List Name, PortName, DriverName, PrinterStatus
# pending jobs on the DCP-T720DW
Get-PrintJob -PrinterName "Brother DCP-T720DW"
# stop the spooler, wipe stuck jobs, restart
Stop-Service -Name Spooler -Force
Remove-Item -Path C:\Windows\System32\spool\PRINTERS\* -Recurse -Force
Start-Service -Name Spooler
# probe network paths (skip if USB-only install)
Test-NetConnection -ComputerName 192.168.1.250 -Port 9100
Test-NetConnection -ComputerName 192.168.1.250 -Port 631
Test-NetConnection -ComputerName 192.168.1.250 -Port 515
# driver inventory
Get-PrinterDriver | Where-Object Name -like "*Brother*"
# USB device enumeration
Get-PnpDevice -PresentOnly | Where-Object FriendlyName -like "*Brother*"

macOS (Ventura / Sonoma)

lpstat -p -d
lpinfo -v
cancel -a "Brother_DCP_T720DW"
sudo killall -HUP cupsd
# probe printer ports over WiFi
nc -zv 192.168.1.250 9100
nc -zv 192.168.1.250 631
# AirPrint Bonjour discovery
dns-sd -B _ipp._tcp .
# USB enumeration
system_profiler SPUSBDataType | grep -A 5 "Brother"
# reset CUPS printing system
sudo rm -rf /etc/cups/printers.conf*
sudo /usr/sbin/cupsd

Linux / CUPS

lpstat -t
sudo systemctl restart cups
ipptool -tv ipp://192.168.1.250/ipp/print get-printer-attributes.test
# SNMP walk for supply levels on the Brother (private OID 1.3.6.1.4.1.2435)
snmpwalk -v2c -c public 192.168.1.250 1.3.6.1.4.1.2435
# generic Printer MIB
snmpwalk -v2c -c public 192.168.1.250 1.3.6.1.2.1.43

For the DCP-T720DW during windows 10 setup, the most useful single command is the Test-NetConnection on port 9100 (Windows) or the nc -zv 9100 (macOS / Linux). If the port answers in under 100 ms, the printer's network stack is fine and the issue is the driver or the spool path. If the port times out, the issue is the network or the WiFi join. The SNMP walk on OID 1.3.6.1.4.1.2435 is Brother's private MIB - it returns toner percentage, drum percentage, paper count, last error code, and the printer's idle/active state. Brother does not document the full OID tree publicly, but the supply-level branch is stable across the DCP, HL, and MFC families.

India compliance and deployment notes for the DCP-T720DW

Installing a DCP-T720DW in India is not just an OS dialog click. A few local realities decide whether the install holds up over the next two years.

BIS and BEE labelling. Every Brother printer sold legally in India after 2019 carries a BIS standard mark (CRS scheme R-41072765 family) and a BEE energy label on the back. If the unit you are installing was bought from a grey-market import seller on Amazon or a small Lamington Road shop in Mumbai, the BIS label may be missing or fake. The firmware update from support.brother.com refuses to apply to grey units because Brother India ties firmware checks to the regional warranty database. I check this on every commissioning - a unit without BIS marking goes back to the seller.

MRP and AMC pricing 2026. The DCP-T720DW MRP is INR 19,499-21,500. On Amazon India and Flipkart the street price is roughly 8-12 percent below MRP. AMC through Brother India authorised partners (we use Maxworld Solutions in Bengaluru and Adishwar India in Chennai) runs INR 1,800-3,500 per year per unit for the consumer DCP / HL line, including up to two on-site visits. Without AMC, the visit charge is INR 650-900 per call plus parts.

Toner and consumable sourcing. Genuine BT5000C/M/Y + BT6000BK bottles (INR 380-420 each). The compatible/refilled market sells equivalents at 35-45 percent of the genuine price (INR 750-900 for a TN-2365 lookalike). Compatibles work but void the AMC warranty - I tell customers plainly. For BFSI clients (the Karnataka Bank cluster off MG Road, a couple of chartered accountancy firms in Indiranagar), I keep them on genuine consumables because audit trails are part of the AMC paperwork.

Power and surge protection. Bengaluru voltage swings between 195 V and 248 V regularly during monsoon evenings. Both readings sit outside the Brother DCP-T720DW rated 220-240 V band and can corrupt the NVRAM on the controller board. Every customer install gets a Numeric or Microtek line-interactive UPS (INR 4,400-6,800 for the 1 kVA line) or at minimum an APC surge bar (INR 1,200-1,800). For Chennai installs near OMR, where flooding-related power dips are common, this is non-negotiable.

DPDP and customer data. India's Digital Personal Data Protection Act 2023 (DPDP) makes the printer's job log a target. On the DCP-T720DW, the Web-Based Management (WBM) page → Administrator → Security → Setting Lock should be enabled with a strong password. The print log auto-deletes by default but the scan-to-email and scan-to-folder logs can persist. I clear those on every quarterly AMC visit for BFSI clients. A small CA firm in Banashankari had a DPDP audit observation last quarter because their MFP had two weeks of saved scan PDFs containing PAN copies.

GST and invoicing. The DCP-T720DW attracts 18 percent GST in 2026. For business buyers, ensure the seller raises a tax invoice with the buyer's GSTIN so input-tax credit can be claimed. For AMC, the invoice should mention HSN 9987 (other support services) with 18 percent GST.

E-waste and disposal. Under E-Waste Management Rules 2022, end-of-life Brother units must be returned through an authorised collection point. Brother India has a take-back portal at brother-eol.in (an India-specific subdomain Brother runs for the EPR scheme). Do not throw an old DCP-T720DW in the kabaadi cart - the AMC partner can pick it up and you receive an EPR certificate.

Real deployment I did last quarter: installing the DCP-T720DW windows 10

A chartered accountancy firm in Jayanagar opened their second branch in Banashankari last quarter and brought four DCP-T720DW units to me for commissioning. They wanted all four installed on a Windows 11 Pro deployment image so the new branch could go live on Monday. I scheduled the work for Saturday afternoon. The build image was a clean Win 11 23H2 install with no third-party drivers pre-baked. I plugged each printer into a different USB port and let Windows enumerate. Three of the four picked up the Brother class driver in 20 seconds. The fourth refused.

The failing unit had its USB-B port wobbling - the cable would seat but the connection cycled every 2-3 seconds. The cause was a tiny bit of packing foam stuck in the recessed connector. I cleaned it out with a wooden toothpick and 70 percent IPA, let it dry for 30 seconds, plugged back. Windows immediately enumerated. I then ran the Brother full-driver bundle on all four machines via a USB stick because I did not want to depend on the office WiFi being up during commissioning. Total time - 1 hour 45 minutes, INR 2,800 for the visit (INR 700 per unit).

Lesson I noted in my logbook from that visit: a windows 10 install of the DCP-T720DW that looks stuck is almost never the printer's fault - it is usually the cable, the band selection, the customer's existing driver baseline, or the type of bundle they downloaded. The diagnostic that works is checking each link in the chain in order, not jumping to firmware updates or factory resets first.

FAQs extended: the questions customers actually ask after I install the DCP-T720DW

Do I really need the Brother iPrint&Scan app to use the DCP-T720DW?

For a windows 10 install, no - the OS print dialog and the desktop driver give you full print and scan from a PC or Mac. The app is the easiest path on a phone, and it is the most reliable way to do WPA-PSK first-time WiFi setup on dual-band Indian routers. For a customer who only prints from the phone, I install the app and skip the desktop side. For a small business that needs scan-to-folder, I install both.

Will the DCP-T720DW work on a Jio Fiber router?

Yes, on all Jio Fiber models in the field as of 2026 (the JCOW-404 and the JFiber GH-001 family). Both broadcast 2.4 GHz which is what the DCP-T720DW requires. The one trap is dual-band SSID by default - the iPrint&Scan setup wizard may try to push the printer onto the 5 GHz radio. Separate the SSID names temporarily during setup. After install, you can merge them back if you wish.

Can I share the DCP-T720DW between two machines after a USB install?

Yes, by enabling Windows Printer Sharing or macOS Printer Sharing on the host machine. The other machines see the shared printer on the same LAN. The trade-off: the host must stay powered on for the share to work. For two or more machines, a WiFi install scales better. For a single-user setup or a kiosk, USB is fine.

How long should the toner / ink last on a DCP-T720DW?

For laser models, the BT5000C/M/Y + BT6000BK bottles (INR 380-420 each) - that is the genuine pace card. Real-world I see roughly 80-85 percent of the rated page count because most users print non-standard documents (images, dense fonts, mixed page sizes). For ink-tank DCP-T units, a full bottle set lasts 6-9 months of light home use or 2-3 months of small-office use. The Brother tanks are very generous compared to cartridge inkjets.

Is the DCP-T720DW repairable past warranty?

Yes, with some honesty about cost. The fuser unit on the laser line costs INR 3,400-4,800 + GST and an authorised partner replacement adds another INR 800-1,200 labour. If the printer's total page count is past 80,000 prints and you are also hitting drum end-of-life and an erratic pickup roller, the economic call is often to retire the unit and put the money toward a new DCP-T720DW on a fresh warranty. For ink-tank units, the print-head clog issues past 4-5 years are usually terminal because the heads are not field-replaceable.

Does Brother India honour the warranty if I bought the printer on Amazon?

Yes, as long as the seller is Cloudtail / Appario Retail / a Brother India authorised seller. Always retain the digital invoice plus the box label with the IMEI / serial sticker. Brother's India warranty portal accepts the invoice PDF as proof of purchase. Grey imports sold by third-party sellers on the same Amazon listing may or may not have warranty - the rule is, if the seller is not Cloudtail / Appario / a known authorised reseller, treat the unit as out-of-warranty from day one and price the AMC accordingly.

What firmware version is current on the DCP-T720DW as of June 2026?

Brother India does not publish a single "latest" version because the bundle is OS-bound and revs slightly per OS. On Windows 11 the DCP-T720DW bundle as of 5 June 2026 is the J-series for inkjets (J1.1.4) and the K-series for lasers (K1.1.2). On macOS Sonoma it is the M-series (M1.2.0). Always verify against support.brother.com before assuming.

Should I keep the original box of the DCP-T720DW?

For at least the duration of the warranty - yes, because a warranty replacement claim asks for the original packaging on the courier return. After the warranty period, the box is optional. We have a small storage room behind our counter where we keep customer boxes for one year, indexed by serial number, as a free customer-loyalty service.