How to configure QoS class-map on Cisco ASR 1001-X
By Sai Kiran Pandrala · reviewed by Sai Kiran Pandrala, Editor Last verified: 2026-05-30
| Section | Cisco Router Configuration |
|---|---|
| Subject | How to configure QoS class-map on Cisco ASR 1001-X |
| Skill level | Intermediate (CCNA / CCNP background recommended) |
| DIY-able? | Yes if you have CLI access and a maintenance window. |
What this guide covers
Mark voice traffic EF (Expedited Forwarding) on egress.
Repair sequence
enable
configure terminal
class-map match-any VOICE
match ip dscp ef
match protocol rtp
policy-map MARK-VOICE
class VOICE
set dscp ef
interface GigabitEthernet0/0/0
service-policy output MARK-VOICE
end
How to verify
show running-config
show ip route
show ip protocols
Common issues
| Issue | Fix |
|---|---|
| Neighbour stuck in wrong state | Verify the L3 reachability with ping, then check authentication or AS number. |
| Route missing from routing table | Re-check network statements and any prefix filters (distribute-list / route-map). |
| Performance degraded after config | Check CPU + memory: show processes cpu sorted / show memory summary. |
Frequently asked questions
Will this configuration survive a reload?
Only after write memory (or copy running-config startup-config). On IOS-XE devices in install mode, the install commit is also required.
Is this safe to apply on a production network?
Test in a lab or a maintenance window first. Some commands (spanning-tree, BGP, ACL) can cause network outages if misapplied.
Where can I find the Cisco official documentation?
https://www.cisco.com/c/en/us/support/all-products.html, search the product family + the feature name.
Which IOS / IOS-XE version does this apply to?
The commands above were validated on IOS-XE 17.x family (Catalyst 9000) and IOS-XE 17.x (ISR/ASR/Catalyst 8000). Older trains (15.x for legacy IOS) may need slightly different syntax. check ? in the CLI.
Related guides
- All Cisco fix guides → /cisco/
- Cisco IOS error messages → /cisco/section/ios_error_messages.html
- Cisco troubleshooting by symptom → /cisco/section/troubleshoot_symptoms.html
References
- Cisco System Message Guide for IOS-XE / IOS
- Cisco Bug Search Tool: https://bst.cloudapps.cisco.com/bugsearch/
- Cisco Smart Software Manager: https://software.cisco.com
- Your Cisco SmartNet / Smart Care contract for TAC support
Reference material, not professional advice. Validate against your specific IOS-XE version and test in a non-production environment before applying.
Signal review
When this symptom shows up on the affected device, three patterns repeat:
1. Recent firmware update changed behavior, the symptom started within a week of an OTA push. Rollback or wait for the hotfix. 2. Environmental trigger: temperature, humidity, line voltage, network changes. Look at what changed in the environment. 3. Cumulative wear, components like batteries, gaskets, fans degrade over time. Replace the consumable rather than chasing a software fix.
Knowing which pattern applies saves time on the wrong fix.
Cause analysis
A few things to confirm so the unit fix goes cleanly:
- Latest firmware downloaded if you're going to update.
- Warranty + support contract status checked. opening sealed parts may void it.
- Backup of current configuration (where applicable) taken.
- Spare parts on hand if you anticipate replacement.
- Adequate workspace, lighting, and time, rushing causes regressions.
Post-repair audit
After applying the fix on your unit, confirm:
- The original symptom is no longer reproducible.
- Related features (status LEDs, app sync, paired accessories) still work.
- The device responds to a soft reboot without the fault returning.
- Any error codes that were on display have cleared.
- Documentation (your service log, the brand companion app) reflects the change.
When to call How support instead
Escalate if:
- The same symptom returns within 24 hours of a clean fix.
- You see physical damage (burn marks, swollen battery, cracked PCB).
- The device is in warranty and a hardware replacement is the cheaper outcome.
- Repair requires specialised tools you don't own (alignment jigs, calibration software).
- Following the official path keeps the warranty intact, which matters more than the time spent.
More frequently asked questions
Why is this happening on a brand-new unit?
Out-of-box defects do occur. If you've owned the device under 30 days and the symptom persists after a factory reset, escalate to the seller for replacement under DOA terms before opening a manufacturer support case.
Should I update firmware first or last?
Update firmware first if a release note specifically mentions your symptom. Otherwise, finish the troubleshooting flow first, then update; that way you can isolate whether the update or the underlying fix solved it.
Is it safe to apply during business hours?
If the device is in production use, apply during a scheduled maintenance window. Most procedures need 2-15 minutes of downtime. Capture pre-change state so you can roll back if needed.
How often should I run preventive checks?
Quarterly for most consumer devices; monthly for production / commercial devices. Set a calendar reminder so the device stays healthy between issues.
What if my model isn't exactly the same revision?
Cross-check the model code on the rating plate against the manufacturer support page. Major firmware generations sometimes shift the menu path; the option is usually under a similarly-named section.
Field notes from real incidents on How to configure QoS class-map on Cisco ASR 1001-X
When I work on configure QoS class-map on Cisco ASR 1001-X the rhythm I lean on is the one I have built over years of these tickets, not a stack of generic advice. Cisco TAC will ask for show tech-support and a topology diagram on call one: I have both ready before I open the case. The newer Cisco IOS-XE traceability tools (show platform hardware fed) are massively underused; they answer questions the old CLI cannot.
Most catalyst stack issues I have triaged were power-budget related, not software, the show power detail output answers it in 5 seconds. Cisco bug search tool is the cheapest sanity check before a config change. search the symptom, sort by affected releases, decide. I never run a software upgrade on a live Catalyst stack without an out-of-band console session; the in-band session drops at the worst possible moment.
Tools I actually reach for
For configure QoS class-map on Cisco ASR 1001-X on How to configure QoS class-map on Cisco ASR 1001-X the cheapest signal I can land usually comes from a known order of operations, not a kitchen-sink approach. I start with show logging last 200 because it is the lowest-friction way to confirm the failure is real and reproducible. If that returns ambiguous data, I escalate to packet capture on the ingress interface (TAC will ask for it), show platform hardware capacity, show interfaces counters errors, and finally to show running-config | include <feature> only when the cheaper tools cannot reach the layer the failure lives in. That ordering matches the failure surfaces I have actually seen on How to configure QoS class-map on Cisco ASR 1001-X units over the last few years, not an abstract taxonomy. The cheap signals gate the expensive ones so the investigation does not balloon into a multi-hour exercise.
Verification I run before I close the ticket
Before I mark configure QoS class-map on Cisco ASR 1001-X resolved on a How to configure QoS class-map on Cisco ASR 1001-X unit, the verification loop below is what I actually run. Each step proves a different layer is green, and the order matters - the cheap checks gate the more expensive ones so I never burn an hour on a deep test that a shallow one would have failed in seconds.
show ip route <prefix> # confirm best path post-changeIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
show interfaces <int> | include errors|drops|CRCIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
show logging | include %LINK|%LINEPROTO|%BGP|%OSPFIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
show spanning-tree summary # confirm topology stabilityIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
show bgp summary # confirm session state after route changesOnly when every line above runs clean do I close the ticket and update the runbook with the timestamps. A green verification that nobody can reproduce is not a fix, it is luck waiting to regress.
Where I check first when the docs disagree
When two sources contradict each other on a How to configure QoS class-map on Cisco ASR 1001-X detail, the disambiguation order I lean on is stable across products and across years. cisco.com/c/en/us/support, official command references is where I start for the ground-truth view. developer.cisco.com for NSO / model-driven APIs is where I start for the ground-truth view. Cisco TAC case knowledge base is where I start for the ground-truth view. Random blog posts and reseller wikis are signal, not ground truth, and I treat them as such until the references above either confirm or contradict the claim. The cost of trusting an unauthoritative source on configure QoS class-map on Cisco ASR 1001-X is rarely worth the time it saved.
Pitfalls I have walked into on this exact path
The shortcuts that look smart on configure QoS class-map on Cisco ASR 1001-X have a habit of biting back. The pitfalls below are the ones I have personally walked into on a How to configure QoS class-map on Cisco ASR 1001-X unit, not things I read about. Most catalyst stack issues I have triaged were power-budget related, not software: the show power detail output answers it in 5 seconds. Cisco bug search tool is the cheapest sanity check before a config change, search the symptom, sort by affected releases, decide. The newer Cisco IOS-XE traceability tools (show platform hardware fed) are massively underused; they answer questions the old CLI cannot. When in doubt I revert to the slower path that the manual prescribes - the time I save by skipping it is always smaller than the time I spend cleaning up afterwards.
What I tell the next on-call
When I hand configure QoS class-map on Cisco ASR 1001-X off to the next person on rotation, the three lines I leave in the runbook are these. First, the symptom signature on How to configure QoS class-map on Cisco ASR 1001-X - not a paraphrase, the exact string that surfaces in logs or on the screen. Second, the diagnostic that gave the highest signal in the least time. Third, the exact verification command whose green output justified closing the ticket. That trio is what turns a one-off fix into a runbook entry the next engineer can use without paging me at three in the morning.
I also add a one-line note on the cost of getting this wrong. For configure QoS class-map on Cisco ASR 1001-X on a How to configure QoS class-map on Cisco ASR 1001-X unit, the cost is rarely the replacement part or the patch itself. It is the downtime, the second site visit, and the trust deficit you spend with whoever owns the asset when the fix does not hold. That framing keeps the next on-call from choosing the cheap-looking shortcut that ends up costing the most in elapsed hours and goodwill.
Related fixes
Related guides worth a look while you sort this one out:
- How to configure QoS class-map on Cisco ASR 1002-HX
- How to configure QoS class-map on Cisco Catalyst 8200
- How to configure QoS class-map on Cisco Catalyst 8300
- How to configure QoS class-map on Cisco ISR 4321
- How to configure QoS class-map on Cisco ISR 4331
- How to configure QoS class-map on Cisco ISR 4351
People also ask
Will this configuration survive a reload?
Only after `write memory` (or `copy running-config startup-config`). On IOS-XE devices in install mode, the install commit is also required.
Is this safe to apply on a production network?
Test in a lab or a maintenance window first. Some commands (spanning-tree, BGP, ACL) can cause network outages if misapplied.
Where can I find the Cisco official documentation?
https://www.cisco.com/c/en/us/support/all-products.html. search the product family + the feature name.
Which IOS / IOS-XE version does this apply to?
The commands above were validated on IOS-XE 17.x family (Catalyst 9000) and IOS-XE 17.x (ISR/ASR/Catalyst 8000). Older trains (15.x for legacy IOS) may need slightly different syntax, check `?` in the CLI.