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Cisco Router Configuration

How to configure QoS class-map on Cisco ASR 1002-HX

By Sai Kiran Pandrala · reviewed by Sai Kiran Pandrala, Editor Last verified: 2026-05-30

⚡ At a glance
SectionCisco Router Configuration
SubjectHow to configure QoS class-map on Cisco ASR 1002-HX
Skill levelIntermediate (CCNA / CCNP background recommended)
DIY-able?Yes if you have CLI access and a maintenance window.

What this guide covers

Real-world context. Cost envelope: ~Rs 0 INR under SmartNet, otherwise ~Rs 5,000 to Rs 1,50,000 INR for parts (around $60 to $1,800 USD). Time at the keyboard: ~20 to 60 minutes triage. Time end-to-end including verification: ~1 to 4 hours including failback. Have the device serial, the IOS or NX-OS image, and console access staged before the first command so you do not stall on missing inputs.

Mark voice traffic EF (Expedited Forwarding) on egress.

Full fix path

enable
configure terminal
class-map match-any VOICE
 match ip dscp ef
 match protocol rtp
policy-map MARK-VOICE
 class VOICE
  set dscp ef
interface GigabitEthernet0/0/0
 service-policy output MARK-VOICE
end

How to verify

show running-config
show ip route
show ip protocols

Common issues

| Issue | Fix |

|---|---|

| Neighbour stuck in wrong state | Verify the L3 reachability with ping, then check authentication or AS number. |

| Route missing from routing table | Re-check network statements and any prefix filters (distribute-list / route-map). |

| Performance degraded after config | Check CPU + memory: show processes cpu sorted / show memory summary. |

Frequently asked questions

Will this configuration survive a reload?

Only after write memory (or copy running-config startup-config). On IOS-XE devices in install mode, the install commit is also required.

Is this safe to apply on a production network?

Test in a lab or a maintenance window first. Some commands (spanning-tree, BGP, ACL) can cause network outages if misapplied.

Where can I find the Cisco official documentation?

https://www.cisco.com/c/en/us/support/all-products.html. search the product family + the feature name.

Which IOS / IOS-XE version does this apply to?

The commands above were validated on IOS-XE 17.x family (Catalyst 9000) and IOS-XE 17.x (ISR/ASR/Catalyst 8000). Older trains (15.x for legacy IOS) may need slightly different syntax, check ? in the CLI.

References

Reference material, not professional advice. Validate against your specific IOS-XE version and test in a non-production environment before applying.

Spot the symptom

When this symptom shows up on this unit, three patterns repeat:

1. Recent firmware update changed behavior: the symptom started within a week of an OTA push. Rollback or wait for the hotfix. 2. Environmental trigger, temperature, humidity, line voltage, network changes. Look at what changed in the environment. 3. Cumulative wear. components like batteries, gaskets, fans degrade over time. Replace the consumable rather than chasing a software fix.

Knowing which pattern applies saves time on the wrong fix.

Safety + preconditions

Before any work on this device:

Confirm it stuck

On this unit, the test is rarely "reboot and see". Use this list:

Escalation guide

For this hardware, the right escalation depends on impact:

More frequently asked questions

How often should I run preventive checks?

Quarterly for most consumer devices; monthly for production / commercial devices. Set a calendar reminder so the device stays healthy between issues.

Are there safer alternatives for non-technical users?

Yes: the manufacturer's self-service troubleshooter (HP Smart, LG ThinQ, Samsung Members, similar) usually walks through the same steps in a guided UI. Use that first if you're not comfortable with menu paths.

What if my model isn't exactly the same revision?

Cross-check the model code on the rating plate against the manufacturer support page. Major firmware generations sometimes shift the menu path; the option is usually under a similarly-named section.

Is it safe to apply during business hours?

If the device is in production use, apply during a scheduled maintenance window. Most procedures need 2-15 minutes of downtime. Capture pre-change state so you can roll back if needed.

Will this void my warranty?

Applying official firmware updates and following the user manual will not affect warranty. Opening sealed components, jumping safety circuits, or using third-party parts can void warranty in most jurisdictions.

Field notes from real incidents on How to configure QoS class-map on Cisco ASR 1002-HX

When I work on configure QoS class-map on Cisco ASR 1002-HX the rhythm I lean on is the one I have built over years of these tickets, not a stack of generic advice. I never run a software upgrade on a live Catalyst stack without an out-of-band console session; the in-band session drops at the worst possible moment. Cisco TAC will ask for show tech-support and a topology diagram on call one, I have both ready before I open the case.

Most catalyst stack issues I have triaged were power-budget related, not software. the show power detail output answers it in 5 seconds. The newer Cisco IOS-XE traceability tools (show platform hardware fed) are massively underused; they answer questions the old CLI cannot.

Tools I actually reach for

For configure QoS class-map on Cisco ASR 1002-HX on How to configure QoS class-map on Cisco ASR 1002-HX the cheapest signal I can land usually comes from a known order of operations, not a kitchen-sink approach. I start with show platform hardware capacity because it is the lowest-friction way to confirm the failure is real and reproducible. If that returns ambiguous data, I escalate to show interfaces counters errors, show running-config | include <feature>, and finally to packet capture on the ingress interface (TAC will ask for it) only when the cheaper tools cannot reach the layer the failure lives in. That ordering matches the failure surfaces I have actually seen on How to configure QoS class-map on Cisco ASR 1002-HX units over the last few years, not an abstract taxonomy. The cheap signals gate the expensive ones so the investigation does not balloon into a multi-hour exercise.

Verification I run before I close the ticket

Before I mark configure QoS class-map on Cisco ASR 1002-HX resolved on a How to configure QoS class-map on Cisco ASR 1002-HX unit, the verification loop below is what I actually run. Each step proves a different layer is green, and the order matters - the cheap checks gate the more expensive ones so I never burn an hour on a deep test that a shallow one would have failed in seconds.

show ip route <prefix>  # confirm best path post-change

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

show spanning-tree summary  # confirm topology stability

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

show bgp summary  # confirm session state after route changes

Only when every line above runs clean do I close the ticket and update the runbook with the timestamps. A green verification that nobody can reproduce is not a fix, it is luck waiting to regress.

Where I check first when the docs disagree

When two sources contradict each other on a How to configure QoS class-map on Cisco ASR 1002-HX detail, the disambiguation order I lean on is stable across products and across years. cisco.com/c/en/us/support, official command references is where I start for the ground-truth view. cisco.com/c/en/us/td/docs/ios-xml for IOS XR is where I start for the ground-truth view. Cisco TAC case knowledge base is where I start for the ground-truth view. developer.cisco.com for NSO / model-driven APIs is where I start for the ground-truth view. Random blog posts and reseller wikis are signal, not ground truth, and I treat them as such until the references above either confirm or contradict the claim. The cost of trusting an unauthoritative source on configure QoS class-map on Cisco ASR 1002-HX is rarely worth the time it saved.

Pitfalls I have walked into on this exact path

The shortcuts that look smart on configure QoS class-map on Cisco ASR 1002-HX have a habit of biting back. The pitfalls below are the ones I have personally walked into on a How to configure QoS class-map on Cisco ASR 1002-HX unit, not things I read about. Cisco bug search tool is the cheapest sanity check before a config change: search the symptom, sort by affected releases, decide. I never run a software upgrade on a live Catalyst stack without an out-of-band console session; the in-band session drops at the worst possible moment. When in doubt I revert to the slower path that the manual prescribes - the time I save by skipping it is always smaller than the time I spend cleaning up afterwards.

What I tell the next on-call

When I hand configure QoS class-map on Cisco ASR 1002-HX off to the next person on rotation, the three lines I leave in the runbook are these. First, the symptom signature on How to configure QoS class-map on Cisco ASR 1002-HX - not a paraphrase, the exact string that surfaces in logs or on the screen. Second, the diagnostic that gave the highest signal in the least time. Third, the exact verification command whose green output justified closing the ticket. That trio is what turns a one-off fix into a runbook entry the next engineer can use without paging me at three in the morning.

I also add a one-line note on the cost of getting this wrong. For configure QoS class-map on Cisco ASR 1002-HX on a How to configure QoS class-map on Cisco ASR 1002-HX unit, the cost is rarely the replacement part or the patch itself. It is the downtime, the second site visit, and the trust deficit you spend with whoever owns the asset when the fix does not hold. That framing keeps the next on-call from choosing the cheap-looking shortcut that ends up costing the most in elapsed hours and goodwill.

Related guides worth a look while you sort this one out:

People also ask

Will this configuration survive a reload?

Only after `write memory` (or `copy running-config startup-config`). On IOS-XE devices in install mode, the install commit is also required.

Is this safe to apply on a production network?

Test in a lab or a maintenance window first. Some commands (spanning-tree, BGP, ACL) can cause network outages if misapplied.

Where can I find the Cisco official documentation?

https://www.cisco.com/c/en/us/support/all-products.html, search the product family + the feature name.

Which IOS / IOS-XE version does this apply to?

The commands above were validated on IOS-XE 17.x family (Catalyst 9000) and IOS-XE 17.x (ISR/ASR/Catalyst 8000). Older trains (15.x for legacy IOS) may need slightly different syntax. check `?` in the CLI.