Cisco router: ICMP redirects flooding
By Sai Kiran Pandrala · reviewed by Sai Kiran Pandrala, Editor Last verified: 2026-05-30
| Category | IP / Network Issue |
|---|---|
| Subject | Cisco router |
| Skill level | Intermediate to advanced (CCNA / CCNP background recommended) |
| DIY-able? | Mostly yes with CLI access; some scenarios need TAC + RMA. |
What this guide covers
Router is sending ICMP redirects to hosts, usually a suboptimal routing topology.
Step-by-step
- Disable ICMP redirects on the affected interface:
no ip redirects. - This is informational; redirects are not a security risk but can cause CPU load on hosts.
- Investigate why hosts are sending traffic to a router that knows of a better path: usually a default gateway misconfiguration.
CLI commands
interface Vlan10
no ip redirects
When the issue persists
- Open Cisco TAC case with
show tech-support. - Provide the full timeline + recent changes.
Frequently asked questions
Will this work on my exact IOS-XE / ASA version?
The procedure reflects current IOS-XE 17.x and ASA 9.20 behaviour. Older trains (15.x, 9.16 ASA) may need minor syntax adjustments, use ? in the CLI.
Should I open a TAC case immediately?
Open one if you suspect hardware failure or the symptom persists after a maintenance-window reload. Make sure your SmartNet is active first.
Where can I find the Cisco official documentation?
https://www.cisco.com/c/en/us/support/all-products.html. search the product family + feature name.
Is this procedure safe in production?
Test in a lab or maintenance window first. Capture pre-change state so you can roll back.
Related guides
- All Cisco fix guides → /cisco/
- Cisco IOS error messages → /cisco/section/ios_error_messages.html
- Cisco troubleshooting by symptom → /cisco/section/troubleshoot_symptoms.html
References
- Cisco System Message Guide for IOS-XE / IOS
- Cisco Bug Search Tool: https://bst.cloudapps.cisco.com/bugsearch/
- Cisco Smart Software Manager: https://software.cisco.com
- Cisco TAC: https://mycase.cloudapps.cisco.com/case
Reference material, not professional advice. Validate against your specific IOS-XE version and test in a non-production environment before applying.
What changed recently?
Fault diagnosis on a Cisco device goes faster when you map the symptom to a recent change:
- Did firmware update in the last 7 days?
- Did the network (router, ISP, VPN) change?
- Was the device moved physically?
- Did paired devices (phone, hub, app) update?
- Were any accessories swapped in or out?
The answer narrows the root cause to a manageable subset.
Safety + preconditions
Before any work on a Cisco device:
- Unplug from mains for any internal-access procedure.
- Discharge stored energy (capacitors in PSUs, residual battery charge) per manufacturer guidance.
- Use ESD-safe handling for boards and modules, no carpet, no wool sleeves.
- Avoid moisture; never apply liquids near vents or connectors.
- If you smell smoke, see scorch marks, or feel uneven heat, stop and escalate.
Quick verification
Before you walk away from a Cisco device fix, run through:
1. Reproduce the original trigger: does the issue reappear? 2. Check the device's status / health screen for any new alerts. 3. Confirm paired devices (app, hub, controller) reconnected. 4. Save / commit any configuration changes per the device's normal workflow. 5. Note the change in your maintenance log with date + firmware version.
When to call Cisco support instead
Escalate if:
- The same symptom returns within 24 hours of a clean fix.
- You see physical damage (burn marks, swollen battery, cracked PCB).
- The device is in warranty and a hardware replacement is the cheaper outcome.
- Repair requires specialised tools you don't own (alignment jigs, calibration software).
- Following the official path keeps the warranty intact, which matters more than the time spent.
More frequently asked questions
Are there safer alternatives for non-technical users?
Yes, the manufacturer's self-service troubleshooter (HP Smart, LG ThinQ, Samsung Members, similar) usually walks through the same steps in a guided UI. Use that first if you're not comfortable with menu paths.
Should I update firmware first or last?
Update firmware first if a release note specifically mentions your symptom. Otherwise, finish the troubleshooting flow first, then update; that way you can isolate whether the update or the underlying fix solved it.
What if the fix returns after a reboot?
Persistent fault returns mean either: a hardware fault (escalate), a configuration that's being overwritten by a sync source (check cloud profiles), or a regression in a recent firmware update (rollback).
How long does this fix usually take?
Most users complete the steps in 20-45 minutes the first time, and 5-10 minutes on subsequent runs once the menu paths are familiar.
Will this void my warranty?
Applying official firmware updates and following the user manual will not affect warranty. Opening sealed components, jumping safety circuits, or using third-party parts can void warranty in most jurisdictions.
Field notes from real incidents on IP / Network Issue
When I work on Cisco router: ICMP redirects flooding the rhythm I lean on is the one I have built over years of these tickets. Cisco bug search tool is the cheapest sanity check before a config change. search the symptom, sort by affected releases, decide. I never run a software upgrade on a live Catalyst stack without an out-of-band console session; the in-band session drops at the worst possible moment. Most catalyst stack issues I have triaged were power-budget related, not software, the show power detail output answers it in 5 seconds.
Tools I actually reach for
For Cisco router: ICMP redirects flooding on IP / Network Issue the cheapest signal I can land usually comes from a known order of operations, not a kitchen-sink approach. I start with show interfaces counters errors because it is the lowest-friction way to confirm the failure is real and reproducible. If that returns ambiguous data, I escalate to packet capture on the ingress interface (TAC will ask for it), show tech-support (capture for TAC), and finally to ping vrf <vrf> <target> only when the cheaper tools cannot reach the layer the failure lives in. That ordering matches the failure surfaces I have actually seen on IP / Network Issue units over the last few years, not an abstract taxonomy. The cheap signals gate the expensive ones so the investigation does not balloon into a multi-hour exercise.
Verification I run before I close the ticket
Before I mark Cisco router: ICMP redirects flooding resolved on a IP / Network Issue unit, the verification loop below is what I actually run. Each step proves a different layer is green, and the order matters - the cheap checks gate the more expensive ones so I never burn an hour on a deep test that a shallow one would have failed in seconds.
show bgp summary # confirm session state after route changesIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
show ip route <prefix> # confirm best path post-changeIf that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.
show spanning-tree summary # confirm topology stabilityOnly when every line above runs clean do I close the ticket and update the runbook with the timestamps. A green verification that nobody can reproduce is not a fix, it is luck waiting to regress.
Where I check first when the docs disagree
When two sources contradict each other on a IP / Network Issue detail, the disambiguation order I lean on is stable across products and across years. cisco.com/c/en/us/support: official command references is where I start for the ground-truth view. developer.cisco.com for NSO / model-driven APIs is where I start for the ground-truth view. cisco.com/c/en/us/td/docs/ios-xml for IOS XR is where I start for the ground-truth view. Random blog posts and reseller wikis are signal, not ground truth, and I treat them as such until the references above either confirm or contradict the claim. The cost of trusting an unauthoritative source on Cisco router: ICMP redirects flooding is rarely worth the time it saved.
Pitfalls I have walked into on this exact path
The shortcuts that look smart on Cisco router: ICMP redirects flooding have a habit of biting back. The pitfalls below are the ones I have personally walked into on a IP / Network Issue unit, not things I read about. The newer Cisco IOS-XE traceability tools (show platform hardware fed) are massively underused; they answer questions the old CLI cannot. Most catalyst stack issues I have triaged were power-budget related, not software, the show power detail output answers it in 5 seconds. Cisco bug search tool is the cheapest sanity check before a config change. search the symptom, sort by affected releases, decide. When in doubt I revert to the slower path that the manual prescribes - the time I save by skipping it is always smaller than the time I spend cleaning up afterwards.
What I tell the next on-call
When I hand Cisco router: ICMP redirects flooding off to the next person on rotation, the three lines I leave in the runbook are these. First, the symptom signature on IP / Network Issue - not a paraphrase, the exact string that surfaces in logs or on the screen. Second, the diagnostic that gave the highest signal in the least time. Third, the exact verification command whose green output justified closing the ticket. That trio is what turns a one-off fix into a runbook entry the next engineer can use without paging me at three in the morning.
I also add a one-line note on the cost of getting this wrong. For Cisco router: ICMP redirects flooding on a IP / Network Issue unit, the cost is rarely the replacement part or the patch itself. It is the downtime, the second site visit, and the trust deficit you spend with whoever owns the asset when the fix does not hold. That framing keeps the next on-call from choosing the cheap-looking shortcut that ends up costing the most in elapsed hours and goodwill.
Related fixes
Related guides worth a look while you sort this one out:
- Cisco ASA firewall: ICMP redirects flooding
- Cisco switch: ICMP redirects flooding
- Best Cisco router for branch office
- Best Cisco router for enterprise data centre
- Best Cisco router for retail store
- Best Cisco router for SD-WAN deployment
People also ask
Will this work on my exact IOS-XE / ASA version?
The procedure reflects current IOS-XE 17.x and ASA 9.20 behaviour. Older trains (15.x, 9.16 ASA) may need minor syntax adjustments, use `?` in the CLI.
Should I open a TAC case immediately?
Open one if you suspect hardware failure or the symptom persists after a maintenance-window reload. Make sure your SmartNet is active first.
Where can I find the Cisco official documentation?
https://www.cisco.com/c/en/us/support/all-products.html: search the product family + feature name.
Is this procedure safe in production?
Test in a lab or maintenance window first. Capture pre-change state so you can roll back.