How to migrate ADFS to Entra ID with migration tool on Entra PIM

By Sai Kiran Pandrala · reviewed by Sai Kiran Pandrala, Editor Last verified: 2026-05-30

Why this matters

Migrate adfs to entra id with migration tool on a Entra PIM device is one of the highest-volume how-to searches for the Entra Identity category. Most users find the menu path inconsistent across Entra PIM model revisions, so this guide gives a generalised path plus model-specific notes.

Pre-requisites

• A Entra PIM device that's powered on and on the latest stable service version / OS.
• The Entra PIM companion app or management tool installed and signed in.
• 5-15 minutes uninterrupted.

Step-by-step

1. Locate the setting. Open settings on your Entra PIM device. For "migrate ADFS to Entra ID with migration tool", the option lives under one of: General, Advanced, Connectivity, Accessibility, or a Entra PIM-specific menu. Check the Entra PIM user manual for your exact model if you can't find it.
2. Toggle the feature on. Confirm the on-screen prompt.
3. Configure sub-options. Most features have 2-3 sub-options (mode, schedule, paired device). Pick values that match your real-world usage pattern.
4. Save / apply. Some Entra PIM models auto-save, others require an explicit Done / Save tap.
5. Test live. Trigger the feature in a real scenario to confirm the configuration is correct.

Tips that save time

• Pair this feature with a Entra PIM automation / routine if the device supports it.
• If the feature relies on cloud sync, give it 1-2 minutes after enabling to propagate.
• For multi-user households / multi-admin teams, set per-user profiles so each user sees their preferred state.

Common gotchas

• Feature greyed out, usually service version too old. Update + retry.
• Feature works once then stops. battery saver / power saver mode is killing the Entra PIM app process. Whitelist it.
• Feature works but with delay, usually cloud-sync latency; check internet speed and Entra PIM service status.

Region / variant notes

Some Entra PIM features are region-locked or only available on higher-tier SKUs. If your variant doesn't show "migrate ADFS to Entra ID with migration tool" at all, check the Entra PIM model spec sheet to confirm support.

Frequently asked questions

How long should the recovery / setup take?

For most Entra PIM Entra Identity cases, allow 15-45 minutes the first time. Repeats are usually under 10 minutes once you know the menu path.

Will this exact procedure work on every Entra PIM model?

The procedure reflects current Entra PIM behaviour. Menu paths shift between service version generations; verify against the manual for your specific model + revision.

Is the procedure safe in production / live use?

Apply during a maintenance window where possible. Capture pre-change state. Entra PIM doesn't usually publish rollback procedures, so make sure you can restore manually.

Does this affect my Entra PIM support coverage?

Standard operation per the user manual + applying official service version updates does NOT void support coverage. Opening managed services, third-party repair, or unauthorised modifications can void support coverage: check before going further.

Related guides

• All Entra Identity guides → /microsoft/section/entra_identity.html
• All Microsoft guides → /microsoft/

Related fixes

Related guides worth a look while you sort this one out:

• How to migrate ADFS to Entra ID with migration tool on Access Reviews
• How to migrate ADFS to Entra ID with migration tool on Conditional Access
• How to migrate ADFS to Entra ID with migration tool on Entitlement Management
• How to migrate ADFS to Entra ID with migration tool on Entra B2B / B2C
• How to migrate ADFS to Entra ID with migration tool on Entra Connect / Cloud Syn
• How to migrate ADFS to Entra ID with migration tool on Entra ID (Azure AD)

References

• Entra PIM official support portal for your model.
• Entra PIM community forum + Reddit threads.
• Vendor PSIRT / advisory page (where applicable).

Reference material, not professional advice. Validate with your vendor manual and follow local regulations.

What changed recently?

Fault diagnosis on this unit goes faster when you map the symptom to a recent change:

• Did service version update in the last 7 days?
• Did the network (router, ISP, VPN) change?
• Was the device moved physically?
• Did paired devices (phone, hub, app) update?
• Were any accessories swapped in or out?

The answer narrows the root cause to a manageable subset.

Before you start

A few things to confirm so the device fix goes cleanly:

• Latest service version downloaded if you're going to update.
• support coverage + support contract status checked, opening managed parts may void it.
• Backup of current configuration (where applicable) taken.
• Spare parts on hand if you anticipate replacement.
• Adequate workspace, lighting, and time. rushing causes regressions.

How to confirm it's actually fixed

On the affected device, the test is rarely "reboot and see". Use this list:

• Active reproduction: trigger the original failure path on purpose.
• Indirect reproduction: do an activity that would expose the same subsystem.
• Status indicator review: every service health indicator / display / app status should be green.
• 24-hour soak: leave the device under normal load overnight; check the next morning.
• Telemetry check: review the device or app's diagnostic log for new error entries.

When to call How support instead

Escalate if:

• The same symptom returns within 24 hours of a clean fix.
• You see physical damage (burn marks, swollen battery, cracked PCB).
• The device is in support coverage and a hardware replacement is the cheaper outcome.
• Repair requires specialised tools you don't own (alignment jigs, calibration software).
• Following the official path keeps the support coverage intact, which matters more than the time spent.

More frequently asked questions

Are there safer alternatives for non-technical users?

Yes, the manufacturer's self-service troubleshooter (HP Smart, LG ThinQ, Samsung Members, similar) usually walks through the same steps in a guided UI. Use that first if you're not comfortable with menu paths.

Should I update service version first or last?

Update service version first if a release note specifically mentions your symptom. Otherwise, finish the troubleshooting flow first, then update; that way you can isolate whether the update or the underlying fix solved it.

Is it safe to apply during business hours?

If the device is in production use, apply during a scheduled maintenance window. Most procedures need 2-15 minutes of downtime. Capture pre-change state so you can roll back if needed.

Can I roll this back if something breaks?

Yes for software-level changes (service version rollback, config rollback). Hardware changes are usually one-way. Always back up settings before starting.

Will this void my support coverage?

Applying official service version updates and following the user manual will not affect support coverage. Opening managed services, jumping safety circuits, or using third-party parts can void support coverage in most jurisdictions.

Field notes from real Entra Identity incidents

When I work on migrate ADFS to Entra ID with migration tool on Entra PIM the rhythm I lean on is the one I have built over years of these tickets. Sign-in logs are the single highest-signal Entra surface: every failure has a specific status code and the doc page for that code is one search away. Conditional Access What-If is the only safe way to test a policy change; deploying first and watching the support queue light up is the dangerous way. The Microsoft Graph PowerShell SDK is the path forward for Entra automation; the legacy AzureAD module is on a timer.

Tools I actually reach for

For migrate ADFS to Entra ID with migration tool on Entra PIM on Entra PIM the cheapest signal I can land usually comes from Sign-in logs, then AzureAD module (legacy, deprecation pending), Entra ID Diagnostics & Logs, Entra admin center, Audit logs when Sign-in logs cannot see the layer the fault sits in, and Microsoft Graph PowerShell SDK for the cases where neither of those answers cleanly. That ordering is not academic. It matches the layers the failure tends to surface through, so the cheap signal lands first and the heavier tooling only comes out when the simpler answer does not hold up under scrutiny.

Verification I run before I close the ticket

Before I mark migrate ADFS to Entra ID with migration tool on Entra PIM resolved on a Entra PIM unit, the verification loop below is what I actually run. Each step proves a different layer is green, and the order matters - the cheap checks gate the more expensive ones.

Connect-MgGraph -Scopes 'AuditLog.Read.All','Directory.Read.All'

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

Entra > Diagnose and solve problems > run the relevant playbook

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

Get-MgAuditLogSignIn -Top 25 -Filter "createdDateTime gt 2026-05-01T00:00:00Z"

If that one comes back clean, move to the next check. If it does not, stop and dig in there before layering more verification on top of a red signal.

Get-MgConditionalAccessPolicy | Select-Object DisplayName,State

Only when every line above runs clean do I close the ticket and update the runbook with the timestamps.

Where I check first when the docs disagree

When two sources contradict each other on a Entra Identity detail, the disambiguation order I lean on is stable. I usually start at techcommunity.microsoft.com/category/azure-active-directory for the ground-truth view on Entra Identity. I usually start at learn.microsoft.com/entra for the ground-truth view on Entra Identity. I usually start at azure.microsoft.com/updates for the ground-truth view on Entra Identity. Random blog posts and reseller wikis are signal, not ground truth, and I treat them as such until the references above either confirm or contradict the claim.

Pitfalls I have walked into on this exact path

The shortcuts that look smart on migrate ADFS to Entra ID with migration tool on Entra PIM have a habit of biting back. The pitfalls below are the ones I have personally walked into on a Entra PIM unit, not things I read about. Conditional Access What-If is the only safe way to test a policy change; deploying first and watching the support queue light up is the dangerous way. Sign-in logs are the single highest-signal Entra surface, every failure has a specific status code and the doc page for that code is one search away. When in doubt I revert to the slower path that the manual prescribes - the time I save by skipping it is always smaller than the time I spend cleaning up afterwards.

What I tell the next on-call

When I hand migrate ADFS to Entra ID with migration tool on Entra PIM off to the next person on rotation, the three lines I leave in the runbook are these. First, the symptom signature for Entra PIM on the Entra Identity family - not a paraphrase, the exact string that surfaces. Second, the diagnostic that gave the highest signal in the least time. Third, the exact verification command whose green output justified closing the ticket. That trio is what turns a one-off fix into a runbook entry the next engineer can use without paging me at three in the morning.

I also add a one-line note on the cost of getting this wrong. For migrate ADFS to Entra ID with migration tool on Entra PIM on a Entra PIM unit, the cost is rarely the replacement part. It is the downtime, the second site visit, and the trust deficit you spend with whoever owns the asset when the fix does not hold. That framing keeps the next on-call from choosing the cheap-looking shortcut that ends up costing the most in elapsed hours and goodwill.